What We Do

Infrastructure Management

Maintenance and management of network infrastructure, servers, and data centers to ensure reliability and security.
Deployment and support for hardware and software systems across city departments.
Cybersecurity and Data Protection:
Implementing robust cybersecurity measures to safeguard data and systems from cyber threats.
Regular security assessments, threat monitoring, and incident response to mitigate risks.

Responsive technical support for city staff, including troubleshooting, software assistance, and device management.

Management of telecommunications infrastructure, including phone systems and internet connectivity for city offices and facilities.

Collaboration with city leadership to develop IT strategic plans aligned with organizational goals and priorities.
Formulation of IT policies and procedures to ensure compliance with regulatory requirements and best practices in technology governance.
Continuous evaluation of IT services and processes to identify opportunities for improvement and innovation.
Modernize city processes, enhance service delivery, and improve citizen engagement
Explore emerging technologies and trends to anticipate future needs and opportunities to improve residents’ quality of life.