MyBartow App
SeeClickFix is a new tool to empower residents to report quality-of-life issues and request government services. The service is available from the City’s website as well as the MyBartow app (available from the App Store and on Google Play) and allows Bartow residents to make service requests with photos, location information, and other details directly to the City’s Customer Service department. In addition, the platform provides Bartow officials with a centralized system to manage issues from creation to resolution — engaging residents throughout the process.
The software detects duplicate requests, so that if a resident begins to submit information about a problem that already is in the system, it will confirm that the issue is being addressed and allow the resident to follow the existing request.
The technology also makes it easy for community members to view, comment on and follow issues submitted by their neighbors. Residents can even create their own “watch areas” to receive notifications about all the reports in their community, enabling them to follow the progress of all service requests, not just the ones they submit.
The City of Bartow is committed to improving and simplifying community engagement, especially with regards to issues that impact public health and safety. Adding the MyBartow app and SeeClickFix to our communication toolbox will ensure that our citizens have multiple ways in which to report problems and allow for complete transparency when tracking the response. For more information or to make a report, click here.