POLICE APPLICATION MUST BE FILLED OUT FOR THIS POSITION
GENERAL DEFINITION AND CONDITIONS OF WORK:
Performs responsible technical work dispatching law enforcement, fire and other equipment and personnel usually in response to emergency situations; does related work as required. Work is performed under the regular supervision of a Head Telecommunications Operator.
This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires reaching, fingering, grasping, feeling, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word, and conveying detailed or important instructions to others accurately, loudly, or quickly; hearing is required to perceive information at normal spoken word levels, and to receive detailed information through oral communications; visual acuity is required for preparing and analyzing written or computer data, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.
ESSENTIAL FUNCTIONS/TYPICAL TASKS:
Receiving, classifying, processing and dispatching emergency service calls; receiving, recording and forwarding non-emergency service calls; preparing and maintaining computerized and other records and files.
Receives law enforcement, medical, fire, rescue and related service requests and calls;
Operates radios, telephone switchboard, alarm systems, recording devices and computer terminals;
Dispatches emergency equipment and personnel where and when needed; forwards medical emergency calls to country radio;
Receives and forwards service requests, complaints and other calls for City departments and other agencies;
Receives and transmits messages by radio and maintains radio log;
Operates telecomputer terminals on FCIC/NCIC Networks;
Prepares and maintains public safety computer records;
Researches names, addresses and phone numbers for police activity; places calls for officers;
Maintains familiarity with operating procedures of agencies served;
Performs a variety of clerical tasks as directed;
Keeps in telephone contact with caller when situation dictates;
Maintains required certifications related to performance of duties;
Performs related tasks as required.
KNOWLEDGE, SKILLS AND ABILITIES:
General knowledge of the methods of operating the communications system; general knowledge of radio and teletype procedures; general knowledge of the geography of the City and location of important buildings; ability to type and enter data at a reasonable rate of speed; ability to speak distinctly; ability to solve problems within scope of responsibility; ability to deal courteously with the public under stressful conditions; ability to establish and maintain effective working relationships with associates and the general public.
EDUCATION AND EXPERIENCE:
Any combination of education and experience equivalent to graduation from high school.
May require possession of an appropriate driver’s license valid in the State of Florida. Possession of or ability to acquire valid FCIC/NCIC Operators and 911 certification. Possession of CPR certification.
“The City of Bartow is an Equal Employment Opportunity Employer M/F. Minorities and Women are encouraged to apply.” Drug Free Workplace
Position is Open Until Filled