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PART-TIME TELECOMMUNICATIONS OPERATOR
Type: Part Time
Salary/Pay Rate: $12.738
Posted Date: 8/25/2017 8:00 AM

POLICE APPLICATION MUST BE FILLED OUT FOR THIS POSITION

 

GENERAL DEFINITION AND CONDITIONS OF WORK:
Performs responsible technical work dispatching law enforcement, fire and other equipment and personnel usually in response to emergency situations; does related work as required. Work is performed under the regular supervision of a Head Telecommunications Operator.

This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires reaching, fingering, grasping, feeling, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word, and conveying detailed or important instructions to others accurately, loudly, or quickly; hearing is required to perceive information at normal spoken word levels, and to receive detailed information through oral communications; visual acuity is required for preparing and analyzing written or computer data, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.

ESSENTIAL FUNCTIONS/TYPICAL TASKS:
Receiving, classifying, processing and dispatching emergency service calls; receiving, recording and forwarding non-emergency service calls; preparing and maintaining computerized and other records and files.
Receives law enforcement, medical, fire, rescue and related service requests and calls;
Operates radios, telephone switchboard, alarm systems, recording devices and computer terminals;
Dispatches emergency equipment and personnel where and when needed; forwards medical emergency calls to country radio;
Receives and forwards service requests, complaints and other calls for City departments and other agencies;
Receives and transmits messages by radio and maintains radio log;
Operates telecomputer terminals on FCIC/NCIC Networks;
Prepares and maintains public safety computer records;
Researches names, addresses and phone numbers for police activity; places calls for officers;
Maintains familiarity with operating procedures of agencies served;
Performs a variety of clerical tasks as directed;
Keeps in telephone contact with caller when situation dictates;
Maintains required certifications related to performance of duties;
Performs related tasks as required.

KNOWLEDGE, SKILLS AND ABILITIES:
General knowledge of the methods of operating the communications system; general knowledge of radio and teletype procedures; general knowledge of the geography of the City and location of important buildings; ability to type and enter data at a reasonable rate of speed; ability to speak distinctly; ability to solve problems within scope of responsibility; ability to deal courteously with the public under stressful conditions; ability to establish and maintain effective working relationships with associates and the general public.

EDUCATION AND EXPERIENCE:
Any combination of education and experience equivalent to graduation from high school.

SPECIAL REQUIREMENTS:
May require possession of an appropriate driver’s license valid in the State of Florida. Possession of or ability to acquire valid FCIC/NCIC Operators and 911 certification. Possession of CPR certification.

“The City of Bartow is an Equal Employment Opportunity Employer M/F. Minorities and Women are encouraged to apply.” Drug Free Workplace

 Position is Open Until Filled

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